Privacy Policy
Effective date: August 20, 2026
Last updated: August 20, 2026
Tidy Throne Co. ("Tidy Throne," "we," "us," or "our") is a family owned car seat, stroller, booster seat, and high chair cleaning service in the Edmond and Oklahoma City area. This policy explains what information we collect when you book with us, why we collect it, where it goes, and what we will never do with it.
The short version: we collect only what we need to clean your gear and get it back to you, we use it only to run your service, and we do not sell it.
1. Who we are
Tidy Throne Co.
Edmond, Oklahoma
Phone: (405) 358-2861
Email: support@tidythroneco.com
If you have a question about this policy or about your information, contact us using the details above.
2. Information we collect
Information you give us when you book:
- Your first and last name
- Your email address
- Your mobile phone number
- The service you selected, any add-ons, and your appointment date and time
- Your address, if you choose pickup and return service
- Whether you are dropping off or requesting pickup
- Any notes or answers you provide in the booking form
Payment information. Payments are collected online through our booking system and handled by its payment provider. We do not receive or store your full card number, expiration date, or security code. We can see that a booking was paid and the amount.
Information you send us directly. If you call, text, or email us, we keep that message and our reply so we can help you and keep an accurate service history.
Website information. When you visit tidythroneco.com, our hosting and site tools may record standard technical information such as your browser and device type, general location, the pages you view, and the site or search that referred you. Our booking page includes an embedded scheduler from Acuity Scheduling, which sets its own cookies so the calendar and checkout can work. We use this information to keep the site running and to understand how visitors find and use it. We do not use it to identify you personally.
3. How we use your information
We use your information to:
- Confirm your appointment and send you booking details
- Send appointment reminders and pickup or drop off instructions
- Coordinate collecting your items and returning them
- Complete and quality check your cleaning
- Process your payment
- Answer your questions and handle any issue with your service
- Follow up after service, including asking whether you would leave a review
- Keep our own business records
- Meet legal, tax, and accounting obligations
That is the full list. We do not use your information for any purpose that is not tied to providing you the service you booked or running the business behind it.
4. How your information moves through our systems
We want to be direct about this, because it is the part most privacy policies leave out.
When you book a cleaning, your information passes through a small number of connected systems so that a booking on our website becomes an actual appointment on our schedule without anyone re-typing your details by hand. Here is the path:
- You book on our website. Your booking is taken by Acuity Scheduling, which runs our calendar, our intake form, and our checkout.
- Acuity notifies our automation system. Acuity sends the appointment details to an automation tool called n8n. This tool is self hosted, which means it runs on a private server operated for us by our technology partner, Cyber Realm. It is not a shared third party automation service, and your booking details are not handed off to an outside marketing platform at this step.
- The automation copies your details into our customer records. n8n formats your name, email, phone number, address, appointment time, and booking notes and writes them into GoHighLevel, the system we use to keep customer records, send appointment reminders, and follow up after service.
- A small internal record links the two systems. We keep a reference record that matches your Acuity appointment to the matching record in our customer system, so that if you reschedule or cancel, the change is reflected correctly instead of creating a duplicate.
That entire flow exists for one reason: to fulfill your order. It is how we know whose car seat we have, when it needs to go back, and where to return it.
The service providers involved:
| Provider | What it does for us | What it receives |
|---|---|---|
| Acuity Scheduling | Online booking, calendar, intake form, checkout | Name, email, phone, appointment details, form answers |
| n8n, self hosted and operated by Cyber Realm | Moves your booking details into our customer records | The same booking details, in transit |
| GoHighLevel | Customer records, appointment reminders, text and email follow up | Name, email, phone, appointment details, notes |
| Google Sheets | Internal record that links an appointment across systems | Name and appointment reference numbers |
| Cyber Realm | Website, systems, and technical support | Access to the systems above as needed for support |
Each of these providers may use your information only to perform the function we hired them for. None of them are permitted to use it for their own marketing.
5. What we do not do with your information
- We do not sell your personal information.
- We do not rent, trade, or license your personal information.
- We do not share your personal information with third parties for their own marketing or advertising.
- We do not sell or share your information with lead generators or data brokers.
- We do not use your information for any purpose unrelated to the service you booked.
We may disclose information if we are required to by law, by a valid legal request, or to protect the safety, rights, or property of our customers, our team, or our business.
6. Text messages and phone calls
When you provide your mobile number, you agree that we may contact you by text and phone about your appointment. This includes booking confirmations, reminders, pickup and return coordination, service updates, and follow up after your cleaning.
Message and data rates may apply. Message frequency varies based on your appointment activity.
To stop receiving text messages from us, reply STOP to any message. For help, reply HELP or contact us at support@tidythroneco.com or (405) 358-2861. If you opt out of text messages, we may still contact you by phone or email about an appointment you have already booked.
No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. Information sharing with subcontractors that provide support services, such as customer service and message delivery, is permitted. All other categories described in this policy exclude text messaging originator opt in data and consent. That opt in data and consent will not be shared with any third parties, other than the aggregators and providers that deliver our messages.
7. Cookies
Our website uses cookies and similar technologies that are necessary for the site to work and for the embedded booking calendar to load, hold your selections, and complete checkout. We may also use basic analytics to understand how visitors reach and move through the site.
You can control or clear cookies in your browser settings. Blocking cookies may prevent the booking calendar from working correctly.
8. How long we keep your information
We keep customer and appointment records for as long as we need them to provide your service, maintain your service history, honor our redo guarantee, handle billing questions, and meet tax and accounting requirements. After that we delete or anonymize the records unless we are required to keep them longer.
You can ask us to delete your information sooner. See Section 10.
9. How we protect your information
We limit access to customer information to the people who need it to do their jobs. Our booking, records, and automation systems are protected by access controls and are reached over encrypted connections. Our automation server is private and is not open to the public.
No system is perfectly secure, and we cannot promise that a determined attacker will never succeed. We can promise that we take reasonable steps to protect your information and that we will notify you if we learn your information has been exposed in a way that puts you at risk.
10. Your choices
You can:
- Ask what we have. Request a copy of the personal information we hold about you.
- Correct it. Ask us to fix anything that is wrong.
- Delete it. Ask us to delete your information, apart from records we are required to keep.
- Stop marketing messages. Reply STOP to any text, use the unsubscribe link in any marketing email, or contact us directly.
Email support@tidythroneco.com or call (405) 358-2861 and we will respond within 30 days. These choices are available to you no matter where you live. We will not treat you differently for using them.
11. Children's privacy
Our service is for parents and caregivers. Our website and booking system are intended for adults, and we do not knowingly collect personal information directly from children under 13. If you believe a child has provided us information, contact us and we will delete it.
12. Changes to this policy
If we change how we collect or use your information, we will update this page and change the "Last updated" date at the top. If the change is significant, we will make a reasonable effort to tell you directly.
13. Contact us
Tidy Throne Co.
Edmond, Oklahoma
support@tidythroneco.com
(405) 358-2861