Last updated: August 2025

Information We Collect

When you use our services or book an appointment, we may collect the following information:

Name and contact details (email address, phone number)
Service location and preferences
Communication history and service feedback
Payment information (processed securely via third-party providers)

Third-Party Booking and Payment Systems

We use Acuity Scheduling to manage appointments. When you book a service, your information is collected and stored by Acuity Scheduling according to their privacy practices. We encourage you to review Acuity's Privacy Policy for more information.

Payment information is processed through secure third-party payment processors that are compliant with industry-standard security protocols. Tidy Throne Co. does not collect or store sensitive financial data such as credit card numbers.

How We Use Your Information

We use your information to:

Schedule and confirm your cleaning appointments
Send appointment confirmations and reminders via email and SMS
Provide customer service and respond to inquiries
Improve our services based on your feedback
Process payments through secure third-party platforms

Text Message (SMS) Communications

By providing your mobile phone number when booking services or contacting us, you consent to receive automated text messages (SMS) from Tidy Throne Co. These messages may include:

Appointment confirmations
Booking reminders
Service-related updates

Message frequency may vary. Message and data rates may apply.

Consent is not a condition of purchase.

You may opt out of receiving SMS messages at any time by replying STOP to any text message. For help, reply HELP or contact us directly using the contact information below.

Carriers are not liable for delayed or undelivered messages.

Communication Preferences

You may manage your communication preferences at any time by:

Replying STOP to opt out of SMS
Contacting us via email to unsubscribe from emails
Reaching out to us directly to request updates to your personal information

Information Sharing

We do not sell, rent, or share your personal information with third parties, except:

As required to deliver services (e.g., payment processors, scheduling systems)
When legally required to comply with law enforcement or regulatory requests

Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information. All payment and appointment systems used are secured by third-party providers who meet current data protection standards.

Contact Us

If you have questions about this Privacy Policy or how your information is used, please contact us:

📧 Email: support@tidythroneco.com

📞 Phone: (405) 358-2861